Knowledge management (KM)

Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieving organizational objectives by making the best use of knowledge.

Therefore Knowledge management creates/provides the right tools, people, knowledge, structures, culture, etc. so as to enhance learning; it must understand the value and applications of the new knowledge created; it must store this knowledge and make it readily available for the right people at the right time; and it must continuously assess, apply, refine, and remove organizational knowledge in conjunction with concrete long and short term factors.

The emergence of Information and Communication Technologies (ICT) in the last decade has opened new avenues in knowledge management that could play important roles in meeting the prevailing challenges related to sharing, exchanging and disseminating knowledge and technologies.














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